CogniVision®

Smarter, Faster Commercial Lending on Fiserv Director®

CogniVision significantly enhances the productivity of commercial lending operations. Its transformative viewer combines the intuitive user experience of paper with the speed and intelligence of digital search, dramatically improving how teams navigate complex credit documents.

 

Customer Productivity

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Montecito Bank reduced loan file review times by 40% and increased departmental productivity by 20%.

Enterprise Impact

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• Commercial lending

• Customer engagement

• Trust and wealth management

• Audit and compliance

• Legal

Bottom Line

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Improved productivity

Faster credit decisions

Improved customer response times

Better examiner experience

Reduced operational friction

Search finds documents. It doesn’t find answers.

Banks already have document search. The challenge begins after results are returned—when users must still open, scan, and interpret long, similar documents to find specific information.

This creates friction in lending, audit, compliance, and customer service workflows…we call this problem the “last mile” of search.

CogniVision’s advanced viewer solves this by combining the tactile speed of paper with the speed and intelligence of digital search, dramatically improving how teams navigate complex documents.

Information navigation, not more search.

  • Visual orientation – Get a tactile, visual sense 
of document structure before you even 
start navigating.
  • Faster access – Jump directly to the specific 
information you need within complex loan 
files or legal documents.
  • Information Navigation – Combine the familiarity 
of working with paper with the intelligence of 
digital search to improve team performance.

Fiserv AppMarket® Certified

CogniVision is built to integrate seamlessly with your existing infrastructure without requiring system changes.

Connects to Director® via Communicator Open for full compliance.

No system changes or implementation headaches.

Documents and metadata stay stored in Director®.

Only the content index is stored within CogniVision.

Rapid Deployment.

Eliminate risk and realize productivity benefits immediately with our non-invasive integration model.

Product Capabilities

Advanced search, viewing and navigation of all documents

  • CogniVision Viewer – An advanced, non-invasive viewer designed to work alongside your existing Director® environment (on-line or on-premise). It is format agnostic displaying PDF, Microsoft Office documents and image files.
  • CogniVision Workspace – Capture incoming digital documents and email attachments with one click and archive them directly.
  • CogniVision OneView – Federate searches to view documents from multiple repositories, including OneDrive and shared drives.
  • Security Integration – Leverages existing user authentication, access control lists (ACLs), and search templates.

Customer Success

Enhanced Commercial Lending

Fiserv Premier® Customer

“CogniVision has transformed our commercial lending operations. Its ease of use has significantly reduced loan file review times by 40% and increased departmental productivity by 20%.”

– Abdiel Garcia, SVP/Chief Lending Office, Montecito Bank & Trust

Best for Audit and Compliance

Fiserv Premier® Customer

“Regulatory examiners commented that CogniVision is extremely easy to use especially in searching for information within critical client documents.”

– Dan Banis, EVP – Head of Citizens Trust

Fiserv®, Director®, AppMarket®, and Premier® are registered Trademarks of Fiserv, Inc.