Customer Success
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Responsive
While businesses in California are accustomed to the threat of disasters, recent extreme fire and mudslide seasons caused Montecito Bank and Trust to focus on more comprehensive business continuity measures. They implemented CogniVision to remove all paper while at the same time supporting remote work. This could only be accomplished with cost effective imaging and a trusted partner able to respond to their unique requirements.
Challenges:
• High cost of imaging
• Low net interest margins dictating efficiencies
• Remote regulatory audits
• Disaster recovery and failover access
Results:
• Cost effective imaging
• Remote work and regulatory audits during Covid
• Relationship manager productivity dramatically increased
Integrations:
• Fiserv Director
